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Managed IT Services Burbank
Ten minutes from the Media District. Managed IT and 24/7 security operations for Burbank production vendors, post-production houses, and the professional firms that serve the studios.
Burbank’s economy runs on deadlines and delivery specifications. A post house that misses a delivery because shared storage went down loses the next job, not just this one. A vendor that fails a content security review loses the studio. We built our Burbank practice around those two realities: keep the pipeline moving, and keep the environment defensible when the studio’s security team starts asking questions.
CyberDuo in Burbank: key facts
10 to 15 minutes via the 134 or Glenoaks Blvd
Same day; emergencies typically within the hour
Environments aligned to MPA best practices and TPN assessment categories
Mac and Windows, Microsoft 365 and Google Workspace
SOC 2 Type II (report available under NDA)
Fully managed IT, or co-managed alongside your internal IT team
Page reviewed October 2026. Figures are current CyberDuo operating metrics across all clients.
The Media District sets the security bar for every vendor in Burbank
Warner Bros., Disney, Nickelodeon, and Cartoon Network anchor the Media District along Olive Avenue, Riverside Drive, and Alameda Avenue, and Netflix has built out a substantial Burbank footprint around them. The companies we support are the layer beneath the studios: post-production facilities, color and finishing houses, visual effects and animation studios, sound stages and equipment rental firms, music and licensing companies, and the business management, legal, and insurance offices in Downtown Burbank and along Magnolia Boulevard that handle the industry’s money and contracts.
Studios now require vendors who touch pre-release content to demonstrate their security controls, most often through the Trusted Partner Network (TPN) assessment built on the Motion Picture Association’s content security best practices. In practice, a 60-person post house needs the same categories of controls a studio has: segmentation between production and corporate networks, MFA on every account, centralized logging, endpoint detection and response, controlled file transfer, and documented policies. Most Burbank IT providers have never read the MPA best practices. We align environments to them as standard work.
Burbank is also a Mac-heavy city with high-bandwidth needs: Avid and Adobe workstations, shared storage arrays, Aspera and Signiant transfer workflows, and remote editors who need access that is both fast and locked down. Supporting that environment is a different discipline from supporting a law office. Our engineers do both every week, and the Burbank practice is where the production side of that experience is deepest.
Who provides managed IT services in Burbank?
CyberDuo provides managed IT services in Burbank from its headquarters in neighboring Glendale, about ten minutes from the Media District. It operates a 24/7 helpdesk and an in-house security operations center, holds a SOC 2 Type II attestation, and builds environments aligned to studio vendor security requirements, including TPN assessment categories and MPA content security best practices. CyberDuo serves Burbank production vendors, post-production houses, and professional firms on fully managed or co-managed terms, including facilities that already employ IT staff.
The moments that bring Burbank companies to us
Production companies rarely change IT providers between projects. They change them when one of these three things happens.
A studio questionnaire arrives with a deadline
The security team at a client studio sends a vendor assessment with two hundred questions and four weeks to respond. The current provider cannot answer half of them because the controls do not exist. We implement the controls and produce the evidence as part of normal service, so the next questionnaire is a form-filling exercise rather than a scramble.
Storage or transfer fails in the middle of a delivery
Shared storage, render nodes, and transfer appliances fail at the worst possible hour. Our monitoring covers production infrastructure as well as laptops, our helpdesk is staffed overnight, and an engineer can be at a Burbank facility within the hour when a failure needs hands on hardware.
Macs are treated as an afterthought
Windows-first providers manage Macs with workarounds and manual setup. We deploy a Mac-native identity and device management platform for MFA and policy enforcement, and endpoint detection and response on every Mac, so creative workstations are managed and protected without slowing down the people who edit on them.
Managed IT services for Burbank's production economy
Built for facilities that deliver to studios and for the professional firms that serve them.
Content security alignment for studio vendors
Segmentation, access control, MFA, logging, secure transfer, and written policies mapped to MPA best practices and TPN assessment categories, with evidence organized for your assessor. Delivered through our compliance and risk practice.
Production infrastructure monitoring
Shared storage, render farms, transfer servers, and switching are monitored alongside endpoints, with capacity and failure alerts before they stop a session. See network management and monitoring.
Mac and mixed-fleet management
Identity, MDM, and MFA across Mac and Windows from one platform; endpoint detection and response on every device; standardized imaging for new hires and freelancers. See endpoint management.
24/7 helpdesk and in-house SOC
Engineers answer around the clock, and our own analysts watch endpoints and Microsoft 365 or Google Workspace sign-ins for the account takeovers that precede content leaks. See 24/7 threat detection and response.
Fully managed or co-managed IT
Replace a departed IT engineer entirely, or add 24/7 coverage and security operations to the engineer you already have. See co-managed IT.
Backup, continuity, and recovery planning
Immutable backups for business systems, independent backup of Microsoft 365 or Google Workspace, and a tested recovery plan that answers the hard question: how fast can a finishing suite be rebuilt? See backup and disaster recovery.
The industries most of our Burbank clients work in
Entertainment is the center of gravity, but Burbank’s healthcare, aviation, and professional firms carry regulated data of their own. The list below reflects where our work concentrates, not who qualifies; companies outside it are supported on the same terms.
Post houses, visual effects and animation studios, sound and music companies, and equipment vendors across the Media District and Magnolia Park, built to studio security expectations.
The accountants, business managers, and payroll firms that handle production finances are targeted by wire fraud daily. We harden payment workflows and the email accounts that approve them.
Medical practices around Providence Saint Joseph Medical Center and along Buena Vista Street need HIPAA technical safeguards, EHR uptime, and a signed business associate agreement.
Burbank’s media-technology and game development companies need SOC 2 readiness to close enterprise and studio contracts, and Mac-first device management to keep developers productive.
Companies around Hollywood Burbank Airport and the Empire Center need segmented networks and protected design data, with support that understands shop and hangar environments.
Credentials studio security teams recognize
Studios ask vendors for proof, and you should ask the same of your IT provider. Our SOC 2 Type II report is available under NDA, and the credentials below are held by our engineers.
SOC 2 Type II attestation
Our own systems and processes are independently audited for security, availability, and confidentiality. The report is available to clients and prospects under NDA. Details
CISSP-led team
Security architecture and incident response are led by CISSP-certified engineers, not delegated to a reseller. Details
Microsoft Solutions Partner
Recognized by Microsoft for delivering and securing Microsoft 365 and Azure environments.
Azure Solutions Architect Expert
Expert-level certification for designing secure, resilient cloud infrastructure.
Microsoft 365 Administrator Expert
Expert-level certification for administering and securing Microsoft 365 tenants.
CMMC / NIST SP 800-171 ready services
Technical control implementation and evidence preparation for defense suppliers. We implement controls; we do not act as an assessor.
Burbank coverage and response times
We work across Burbank: the Media District, Downtown Burbank and the San Fernando Boulevard corridor, Magnolia Park, Rancho Equestrian, the Empire Center and airport district, Burbank Hills, and the Olive Avenue corridor into Toluca Lake.
From Glendale, Burbank is 10 to 15 minutes by the 134 or Glenoaks Boulevard, which makes same-day onsite support routine and emergency response fast. We cover Toluca Lake, Studio City, North Hollywood, and the NoHo Arts District from the same base.
Client reviews from creative and media companies
Verified reviews from Los Angeles area clients. CyberDuo holds a 5.0 rating across 37 verified reviews on Clutch.
The personal touch is what sets CyberDuo apart from other managed service providers I've worked with. They have been very responsive and made themselves available to answer questions, talk through ideas, or whatever we needed at the time.
CyberDuo's biggest strengths are their reliability and customer service. I never have to worry when things go down. With other companies, whenever we had IT issues or questions, it was always a headache to get a hold of someone.
Burbank managed IT services: frequently asked questions
How much do managed IT services cost in Burbank?
Managed IT in the Los Angeles market runs $125 to $250 per user per month in 2026. Burbank production environments tend to sit in the upper-middle of that range because shared storage, render infrastructure, and Mac fleets require more monitoring and more specialized support than an office of laptops. The security stack is included in our pricing rather than quoted as add-ons. Co-managed engagements are scoped separately. Our Los Angeles pricing guide explains the variables.
Can you get our post house ready for a TPN assessment?
We implement the technical controls the assessment covers (segmentation, access control, MFA, logging, endpoint protection, secure transfer) and organize the evidence an assessor expects to see. We align your environment to MPA best practices; the assessment itself is conducted by a TPN-qualified assessor, and the outcome is between you and the studio.
Do you support Macs properly, or just tolerate them?
Properly. We deploy a Mac-native identity and device management platform for MFA and policy enforcement, enforce FileVault encryption, run endpoint detection and response on every Mac, and handle freelancer onboarding and offboarding so a departing editor’s access ends the same day. Jamf is supported where a facility already standardized on it.
How fast can you be onsite in the Media District?
The drive from our Glendale headquarters is 10 to 15 minutes, so scheduled onsite work happens the same day and emergencies are typically handled within the hour. Overnight production issues are answered by our 24/7 helpdesk, not an answering service.
A studio client requires MFA and endpoint detection on all devices by a fixed date. Can you meet it?
Yes. MFA enforcement and endpoint detection deployment across a facility’s entire device fleet is a phased rollout measured in weeks, not months, and we export the evidence the studio asks for at the end. We have done this under client deadlines before and plan the rollout around your delivery schedule.
How do you handle freelancers and contractors who bring their own devices?
Unmanaged devices do not belong on production networks. We use conditional access, managed guest networks, time-bound accounts, and where appropriate loaner devices or virtual desktops, so freelancers can work without creating an unmonitored path to content.
Can you take over from our current IT provider without disrupting a delivery schedule?
Yes. Onboarding is planned around your production calendar: discovery and documentation first, security baseline deployment in phases, helpdesk cutover on a quiet day, and no changes to production infrastructure during an active delivery window. We manage the handoff with your outgoing provider so your staff never carry messages between vendors.
Will you take a one-time project, such as a storage migration or a security assessment?
Projects and assessments are delivered within a managed or co-managed engagement rather than as standalone work, because that is how we remain accountable for the result. Smaller projects are included in the managed service at no extra charge, and larger migrations are scoped as statements of work within the engagement.
Areas we serve across Los Angeles County
Every page below is a real service area staffed from our Glendale headquarters. Onsite support is same day throughout the county.
San Fernando Valley and beyond
Los Angeles headquarters
(855) 933-6638 (option 1 for support)
Monday to Friday, 9 AM to 6 PM
24 hours a day, 365 days a year
Typical travel to Burbank
Burbank is our closest service area after Glendale itself: 10 to 15 minutes to the Media District via the 134 or Glenoaks Boulevard, and under 20 minutes to the airport district and Magnolia Park at most hours.
Keep the pipeline moving and the studio satisfied
Tell us what you deliver, how many seats you run, and which studio requirements you are facing. An engineer who works with Burbank production vendors will respond with a scoped plan.