Managed IT Services for Law Firms
Confidentiality is not a feature a firm adds. It is the practice itself. CyberDuo runs and protects the systems behind it, so privileged work stays privileged, filings go out on time, and a partner stuck at 7pm reaches a real engineer instead of a queue. We work with firms across California, from solo offices to multi-location practices.
Law firms have experienced a security breach.
ABA Cybersecurity TechReport
Of firms have a documented incident response plan, leaving most exposed.
ABA Legal Technology Survey
Of firms have had clients send formal security requirements or questionnaires.
ABA, 2023 Legal Technology Survey
Lose the data, and you can lose the privilege.
For most businesses a breach is a cost. For a firm it can mean a waived privilege and an ethics complaint, on top of the deadline it blew. That raises the bar for what your IT has to do.
Privilege is fragile
Attorney-client privilege is the foundation of representation, and a mishandled breach can put it at risk in live matters. Defending it is a security problem before it is an IT one.
The bar is watching
Model Rules 1.1 and 1.6 expect competence with technology and reasonable efforts to protect client data. A lapse is not just an outage, it is disciplinary exposure.
Filing dates do not negotiate
No court grants an extension because your document system was down. We engineer for uptime and respond fast when a filing is only hours away.
What we run and protect for your firm
Rapid-response helpdesk
When a brief is due, you reach a senior engineer fast by phone, email, or chat, not a ticket black hole. See our 24/7 IT helpdesk and remote & on-site support.
Day-to-day IT, managed
Proactive monitoring, patching, device management, and clean attorney onboarding and offboarding, handled in the background. See endpoint management and network management.
Security for privileged data
Email and BEC protection, MFA and identity controls, endpoint protection, and 24/7 threat detection and response. Explore email security and threat detection & response.
Document & practice systems
We support and secure your DMS and practice platforms (iManage, NetDocuments, Clio, Worldox, and more), with encrypted file sharing for clients and co-counsel. See data protection & encryption.
Backup & business continuity
Ransomware-resistant backups with tested restores and recovery times in writing, so a bad day does not become a missed deadline. See backup & disaster recovery.
Compliance & client questionnaires
Risk assessments, written policies, security awareness training, and help answering the client security questionnaires that win and keep work. See compliance & risk assessments and vCIO / vCISO.
The duties we build your IT around
We design and document your environment around the obligations that apply to your firm. Expand any to see how.
Rule 1.6(c) requires lawyers to make reasonable efforts to prevent unauthorized access to or disclosure of client information. There is no checkbox that makes you compliant, so we build layered controls (MFA, encryption, access controls, monitoring) and keep the documentation that shows the efforts were reasonable.
Comment 8 to Rule 1.1, adopted in most states including California, ties competent representation to keeping up with the benefits and risks of relevant technology. We give you a security posture and a vCIO relationship that let you meet that bar without becoming an IT expert yourself.
Opinion 477R addresses securing client communications, and Opinion 483 covers a lawyer’s obligations after a data breach, including notification. We configure secure communication and keep an incident response plan ready so those obligations do not catch you flat-footed.
California attorneys answer to the State Bar’s confidentiality and competence rules, and your firm likely handles data covered by CCPA and CPRA. We build data-handling practices that line up with both state privacy law and your professional obligations.
Corporate and institutional clients increasingly send security questionnaires and outside counsel guidelines before sending work. We help you build the controls they expect and answer the questionnaires accurately, so security becomes a reason you win business rather than lose it.
Firms handling protected health information or financial data may take on HIPAA or GLBA obligations through their clients. Where that applies, we account for it in your controls and agreements.
Last reviewed: June 2026.
How we tailor IT to your practice area
How we work with each. Expand the one that fits your firm.
Small firms need enterprise-grade security without an IT department. We run the helpdesk, secure your email and documents, handle backups and MFA, and keep your policies current so you can pass a client security review and focus on clients.
Multiple offices and a real DMS mean more to secure and keep running. We standardize the environment across locations, support your document system, and give you a vCIO to plan and budget. We can run IT fully or alongside your internal team with co-managed IT.
Litigation runs on deadlines and large volumes of discovery data. We keep your systems fast and available, support e-discovery workflows, and make sure backups and access controls hold up when a matter gets contentious.
Deal data is exactly what attackers and BEC scammers chase. We lock down email and wire workflows, secure data rooms, and keep the evidence corporate clients ask for in their outside counsel guidelines.
IP practices hold inventions and filings worth protecting at the highest level. We segment and encrypt sensitive matter data and monitor for the targeted intrusions these portfolios attract.
Estate and trust work holds deeply personal financial and family data. We protect it, secure client communication, and keep tidy records so a sensitive practice stays discreet and audit-ready.
PI firms run high case volume, medical records, and settlement funds. We keep intake and case systems available, protect health data, and harden the wire and payment workflows that fraudsters target.
Real estate practices move money and documents under deadline, which makes wire fraud a constant threat. We lock down email, verify-payment workflows, and document handling end to end.
Family law holds sensitive personal records and emotionally charged matters. We keep access tight, communication secure, and data backed up so nothing sensitive is lost or exposed.
Immigration practices handle large volumes of personal identity documents. We protect that data, keep case-management systems available, and support a frequently remote workforce securely.
Built for practices that cannot afford to go dark
Confidentiality-first
We design around your duty to protect client information, not around a generic checklist.
Fast when filings loom
A senior engineer picks up quickly, because a deadline will not wait on a ticket queue.
Statewide and on call
On-site across Los Angeles, Orange County, San Diego, and the Bay Area; monitoring 24/7.
From first assessment to every deadline after
Assessment
We review your systems, security, and the obligations your firm carries, and show you the gaps.
Plan
A prioritized roadmap, with the deadline- and ethics-critical items first.
Onboarding
We deploy support, security, and backup, and document everything as we go.
Ongoing
Rapid-response support, 24/7 security, and quarterly reviews with your vCIO.
Questions firms ask us
Fast, and by a real engineer. We monitor 24/7 and prioritize the issues that block deadlines. We will put our response targets in your service agreement so the commitment is in writing, not just a promise.
Yes. We support and secure the major legal DMS and practice platforms, including iManage, NetDocuments, Clio, and Worldox, cloud or on-premise, and coordinate with your vendors.
Yes. We build the controls clients expect and help you complete their questionnaires and outside counsel guidelines accurately, which increasingly decides who gets the work.
Yes. Our co-managed model adds security, monitoring, and after-hours coverage to your in-house team, or we can run IT end to end.
Yes. We are headquartered in Glendale and serve firms statewide, from Los Angeles, Orange County, and San Diego to the Bay Area, Sacramento, and the Central Valley, with on-site support when needed.
Put a firm-savvy IT team behind your practice
Tell us about your firm and the systems you run, and we will show you where your IT, security, and ethics posture stand, and what to fix first.
Phone +1 (855) 933-6638 · Email ask@cyberduo.com