Managed IT Services for Healthcare
Healthcare runs on uptime and trust: systems that stay up during clinic hours, and patient data that holds up to an OCR investigation. CyberDuo manages IT and cybersecurity for medical practices, clinics, and healthcare organizations across California, keeping you running, your ePHI protected, and your HIPAA documentation ready before anyone asks for it.
Average cost of a healthcare data breach, the highest of any industry, 14 years running.
IBM Cost of a Data Breach, 2025
Large healthcare breaches reported to HHS OCR in 2025, a new annual record.
HIPAA Journal / OCR breach portal, 2025
Of all 2025 ransomware attacks hit healthcare, the worst-affected sector.
BlackFog, 2025 ransomware report
An outage here is a clinical problem, not an IT ticket.
When the EHR, scheduling, or imaging goes down, patients wait and clinicians work blind. And when records leak, the cost and the federal scrutiny outrun any other industry. Generic IT is not built for either.
Your records are the prize
Patient records sell for more than credit cards, which is why healthcare was the worst-hit sector for ransomware in 2025. Most breaches still begin with a phished inbox or a stolen login.
HIPAA is on the move
The Security Rule is heading for its biggest overhaul since 2013, with MFA, encryption, and testing set to become mandatory. California’s CMIA stacks state duties on top of the federal ones.
Care cannot wait for recovery
A frozen EHR is not an inconvenience, it is delayed care. We build for uptime and fast, tested recovery so a bad day never reaches the exam room.
What managed IT for a healthcare organization looks like
IT support tuned to clinic hours
A security stack built for ePHI
HIPAA compliance support that produces evidence
Microsoft 365 set up for healthcare
Backup & recovery you can prove
EHR, network & medical-device support
The healthcare rules we build your IT around
We design and document your environment against the standards that apply to your organization. Expand any to see how.
The Security Rule requires administrative, physical, and technical safeguards for electronic protected health information (ePHI). An inadequate or out-of-date risk analysis is the single most-cited deficiency in OCR investigations, so that’s where we start, followed by the controls and records that back it up. Note: there is no official government “HIPAA certification”; any vendor claiming to certify you isn’t describing a real federal program. We provide HIPAA compliance support, not a certificate.
In December 2024, HHS proposed the biggest rewrite of the Security Rule since 2013. As written, it would make today’s “addressable” safeguards mandatory: MFA for all access to ePHI, encryption at rest and in transit, asset inventories and network maps, vulnerability scanning, annual penetration testing, faster recovery, and stricter business-associate oversight. As of June 2026 it remains a proposal, not final, and the details could change. We treat it as a planning input and build toward it now, because most of it is good security regardless.
Beyond security, you must control how PHI is used and disclosed and notify affected individuals, HHS, and sometimes the media when a breach occurs. We configure access controls, audit logging, and retention so you can answer “who saw what, and when,” and we keep an incident response plan ready so notification timelines don’t catch you flat-footed.
HITECH strengthened HIPAA enforcement and extended obligations to business associates, including your IT provider. We sign a BAA, hold our own operations to SOC 2 Type II, and keep the evidence your auditors and partners increasingly ask for rather than taking it on trust.
California’s Confidentiality of Medical Information Act (CMIA) and CCPA/CPRA add state-level obligations and penalties on top of federal HIPAA. As a California provider you answer to both. We build data-handling and security practices that line up with state requirements alongside the federal ones.
If you provide substance use disorder treatment, 42 CFR Part 2 places extra restrictions on records beyond HIPAA. We configure access and disclosure controls so those records are handled to the stricter standard.
If you take patient payments by card, PCI DSS governs how that data is handled. We scope your environment to reduce what falls in range and lock down what remains.
Last reviewed: June 2026. Regulatory items reflect current proposals and may change.
Different healthcare settings, different IT realities
How we work with each. Expand the one that fits your organization.
Independent practices need enterprise-grade security without an enterprise IT budget. We secure your EHR and email, run MFA and backups, handle the helpdesk, and keep your HIPAA risk analysis and policies current, so a small team can pass an audit and stay focused on patients.
Dental offices and DSOs run imaging, practice-management software, and multiple locations. We standardize and secure that stack, protect against email fraud, and keep operatory workstations and imaging available across every site.
Behavioral and mental health providers hold especially sensitive records, often under 42 CFR Part 2 as well as HIPAA. We secure telehealth, lock down access, and keep disclosure controls tight for a workforce that’s frequently remote.
High patient volume and long hours mean downtime hurts immediately. We provide monitoring, fast support, and resilient infrastructure so check-in, charting, and billing keep moving through the day.
Ophthalmology, dermatology, orthopedics, cardiology, and other specialties run specialized devices and imaging alongside the EHR. We support those systems, segment devices off the main network, and keep everything backed up and patched.
Billing and revenue-cycle firms are business associates handling PHI for many providers, which makes you a high-value target and a contractual risk to your clients. We build the controls and evidence your provider clients’ due-diligence reviews demand.
A distributed, mobile workforce accessing PHI from patients’ homes is hard to secure. We lock down mobile devices, enforce MFA and encryption, and keep field staff connected and compliant.
Labs and imaging centers move large volumes of sensitive data between systems and partners. We secure those interfaces, protect PACS and LIS environments, and keep uptime high for results that clinicians are waiting on.
Skilled nursing and senior-care facilities run on thin margins and 24/7 operations. We provide right-sized monitoring, security, and support with the documentation surveyors and OCR expect.
Digital health companies need security that satisfies health-system customers and investors without slowing the product down. We stand up scalable, well-documented infrastructure and HIPAA-ready controls from the start.
Security-first, and built for HIPAA
Security-led from day one
Cybersecurity is the core of what we do, not a service we tacked on.
SOC 2 Type II & we sign a BAA
We hold our own operations to the standard your auditors respect, and we’re accountable as your business associate.
Statewide & around the clock
How we get you secure and keep you there
Risk analysis
We assess your environment against HIPAA and show you exactly where the gaps are.
Plan
A prioritized roadmap with the compliance- and safety-critical items first.
Onboarding
We deploy monitoring, security, and backup, documenting everything as we go.
Ongoing
Day-to-day support, 24/7 security, quarterly reviews, and audit support when you need it.
Questions practices ask us
It’s an MSP that runs IT and cybersecurity for healthcare organizations, signs a business associate agreement, and builds and documents your environment to meet HIPAA. There’s no official government “HIPAA certification” for vendors. The real test is whether the controls and evidence hold up in an OCR investigation, which is what we build for.
Yes. As your IT provider we’re a business associate under HIPAA, and we sign a BAA as a matter of course.
Yes. We support the major EHR, EMR, and practice-management platforms, cloud and on-premise, and coordinate with your vendors on uptime, access, and security.
We monitor 24/7 and respond around the clock. If you’re dealing with an active incident now, contact us immediately and we’ll help you contain it and meet your notification obligations.
Yes. We’re headquartered in Glendale and serve healthcare clients statewide, from Los Angeles, Orange County, and San Diego to the Bay Area, Sacramento, and the Central Valley. Most work is delivered remotely with on-site support when needed.
See where your HIPAA and IT posture really stand
Tell us about your organization and the systems you run, and we’ll show you where your IT, security, and HIPAA posture stand, and what to fix first.
Phone +1 (855) 933-6638 · Email ask@cyberduo.com